Once your application has been approved, we will notify you by phone and arrange a time for you to sign your lease and other documents. The lease agreement and 17a will be emailed to you along with bank account details for the payment of your first 2 weeks rent. Payment of the first 2 weeks rent must be paid within 24 hours of being approved. Failure to make payment will result in the property being re-advertised for rent.

Sign Up Appointment

All applicants must visit our office to sign the lease and required documents. The appointment will take approximately 30 minutes. Please ensure you are on time as our property managers need to keep to a strict schedule. If possible, it’s best to leave little ones with friends or family so that you can concentrate.


A rental bond of 4 weeks rent is required prior to you taking possession of the property. If you are applying for a bond loan, please ensure you notify our agency immediately.  We cannot give you the keys until we have received your bond.

Utility Connections – Getting Connected

Connecting your power, gas, telephone and internet if your responsibility. For your convenience, we can arrange for Your Porter / iSelect to contact you and schedule your connections. This is a free service.

Changing Your Address

Be sure to update your address where necessary. This might include; Department of Transport, banks, superannuation funds, schools, work and so forth. Please also ensure you advise us of your new home phone number and PO Box if applicable.

Entry Condition Report

This document clearly defines the condition of the property prior to you taking possession. Please ensure that you complete your section within 3 days and return it to our office. Failure to return the document in time will result in the original document being used when you vacate the premises regardless of whether you agree

Contents Insurance

The owners’ insurance will not cover anything belonging to you in the event of natural disaster. Therefore it is vital that you take out your own contents insurance policy.